Food Basics Phone Numbers and Emails

Toll-Free Number:

  • (866) 922-7427

Customer Service:

  • (844) 414-6456
    Online Pharmacy Service support

Food Basics Email:

Customer Service
Online Pharmacy Service support
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Contact Information

Food Basics Website:

Food Basics Help Center:

Corporate Office Address:

Metro Ontario Inc.
5559 Dundas Street West
Etobicoke, Ontario M9B 1B9
Canada

Food Basics Rating Based on 69 Reviews

Rating details

2.5
more details
Customer service
Price Affordability
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

How Good is Food Basics's Customer Service?

Abryana Gid
Abryana Gid
Feels Satisfied | Nov 17, 2023

Good to talk with a nice human

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Leanne Fjd
Leanne Fjd
Feels Disappointed | Mar 15, 2023

I like the store but not customer service! I don't like your contest because it wants my VISA NUMBER!!!

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Summary of Food Basics Customer Service Calls

61 TOTAL
CALLS
03:41 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Food Basics?

Product/ Service Question:

  • “Bad product coffee cream”
  • “Damaged personal property”
  • “Spoiled food”

Payments and Charges Question:

  • “Money missing”
  • “Charged an item not on list”

Website/ Application Question:

  • “*** website”

Staff Question:

  • “Disgusting behaviour by staff”

Employment Question:

  • “Salary is not paid for 8 weeks”

Shipping and Delivery Question:

  • “Do you deliver”

Account Question:

  • “Balance on gift card”

Other Question:

  • “Mislabled meat, overcharging”
  • “Wrong price listed not hounered”
  • “Wrongful termination”

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