Not resolved
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Price Affordability

Two male employees thought it was time and place to practice their football throws. They were throwing jars of spaghetti sauce back and forth to each other.

Under hand over hand and each throw became higher harder and faster, they were supposed to be moving the product from the isle stand back to the shelf, instead they thought a game of catch was in order. I told them that I was not going to walk past them, until they stopped, and that was dangerous what they were doing. They disagreed, I told them to go get a manager to explain to me why it's ok to do that. I called customer care the following morning and was laughed at.

I told the customer care person that it trigger my PTSD and she did not care and giggled.

I will not be spending any more money in any Metro company and will be sharing this information to inform others to be careful when in that store, 655 Fairway Rd. S, Kitchener Ontario.

Product or Service Mentioned: Food Basics Customer Care.

Reason of review: Poor customer service.

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